What's in this article?
The State Bank of India (SBI) has released an official notification for the SBI Retired Officer Recruitment 2026. This recruitment aims to engage 105 Resolvers on a contractual basis to manage customer complaint resolution across various circles. Eligible retired SBI officers who superannuated at age 60 can apply online for these high-profile positions before the deadline on 05 May 2026.
SBI Retired Officers Resolver Recruitment 2026 Notification
ProJobAlert.com |
|
|---|---|
| SBI Engagement of Retired Officers as Resolvers 2026 Advertisement No.:- CRPD/RS/2026-27/06 | |
| Recruitment Authority | State Bank of India (SBI) |
| Post Name | Resolver (Contractual) |
| Total Vacancies | 105 |
| Job Location | All India (Circle Wise) |
| Start Date to Apply | 15 April 2026 |
| Last Date to Apply | 05 May 2026 |
| Qualification | Retired SBI Officers (Grade MMGS-II to SMGS-IV) |
| Age Limit | Max 63 Years (As on 31 March 2026) |
| Selection Process | Shortlisting and Interview |
| Salary | ₹45,000 to ₹50,000 Per Month |
| Application Fees |
General / OBC / EWS: ₹0 (Nil) SC / ST / PWD: ₹0 (Nil) No fee for retired officers. |
| Application Mode | Online via SBI Careers Website |
| Syllabus & PYQs PDF | Download PDF |
| Official Notification | Download PDF / Application Form |
| Official Website | SBI Official Website |
| 👉 Apply Online Now | |
Important Date
- Notification Released: 15 April 2026
- Application Start: 15 April 2026
- Last Date : 05 May 2026
- Interview Date: To be Notified
- Call Letter Availability: May 2026
Age Limit
- Minimum Age: 60 Years (Retired)
- Maximum Age: 63 Years (As on 31 March 2026)
- Age Relaxation:
- Engagement allowed up to 65 years subject to performance.
- Note: Kindly Read Full Official Notification Before Apply.
Application Fees
- All Categories: Nil (0)/-
Qualification
- Candidates must be Retired Officers of State Bank of India (SBI).
- Retired in grades MMGS-II, MMGS-III, or SMGS-IV.
- Officers must have retired on superannuation at the age of 60.
- Clean service record with no major penalty in the last 5 years of service.
Full Eligibility
The SBI Resolver Eligibility criteria require officers to have unblemished service records and thorough knowledge of banking systems and procedures before retirement.
| Criteria | Requirement Details |
|---|---|
| Employee Status | Retired SBI Officers only (Superannuated at 60) |
| Eligible Grades | MMGS-II, MMGS-III, SMGS-IV |
| Service Record | No major penalty in the last 5 years of service |
| Health | Must be Medically Fit and in good health |
Salary
The SBI Resolver Salary is a fixed monthly remuneration based on the grade from which the officer retired, ranging from ₹45,000 to ₹50,000.
| Retired Grade | Monthly Remuneration (Fixed) |
|---|---|
| MMGS-II | ₹45,000/- |
| MMGS-III | ₹45,000/- |
| SMGS-IV | ₹50,000/- |
- No PF/Gratuity/Bonus will be paid during the contractual period.
- 30 days leave per year allowed (accrued on a pro-rata basis).
- Medical Reimbursement is not provided under the contract.
Selection Process
The Selection Process for SBI Resolvers is designed to identify experienced professionals through evaluation of experience and interpersonal skills.
- Shortlisting: Based on parameters like past experience and eligibility.
- Interview: Personal interview carrying a total of 100 marks.
- Merit List: Final selection is based on interview scores (Qualifying marks decided by the bank).
- Medical Examination: Verification of health standards before engagement.
Exam Pattern
There is no written examination for this recruitment. Selection is strictly through interviews and documentation verification.
| Selection Stage | Total Marks |
|---|---|
| Interview | 100 Marks |
| Written Test | Not Applicable |
- Interview Mode: Can be conducted offline or online as decided by the bank.
- Preference: Officers with CCRC/Customer Service experience may get preference.
Post / Category Wise Vacancy
Total 105 vacancies are distributed across various SBI Circles. Circle-wise distribution is available in the official notification.
| Category | Vacancies |
|---|---|
| UR (Unreserved) | 58 |
| OBC | 23 |
| SC | 13 |
| ST | 05 |
| EWS | 06 |
| Total | 105 |
Job Profile & Responsibility
As a Resolver in the Customer Experience Enhancement Department, retired officers will act as high-level grievance handlers at Circle Complaints Resolution Centres (CCRC).
| Complaint Management | Monitor and ensure timely resolution of customer complaints. |
| Quality Control | Maintain high-quality service standards in grievance handling. |
| Coordination | Liaise with Local Head Offices (LHO) for feedback. |
- Ensuring zero pendency of complaints within the defined TAT (Turn Around Time).
- Identifying root causes of recurring complaints.
- Handling escalated issues from premium customers.
How To Apply
Follow these steps to complete the SBI Resolver Online Application process accurately via the SBI Careers portal.
- Visit the official SBI Careers website: https://sbi.bank.in/web/careers.
- Navigate to the "Current Openings" section.
- Find Advt No. CRPD/RS/2026-27/06 for Resolver engagement.
- Click "Apply Online" and complete the New Registration.
- Fill in personal and retirement details carefully.
- Upload required documents: Photograph, Signature, ID Proof, and Experience Certificate.
- Submit the form and take a printout for future reference (No fee required).
Important Links
| Apply Online | Click Here |
| Download Notification | Click Here / Application Form |
| Official Website | Click Here |
| Latest Govt Jobs 2026 | Click Here |
| All India Govt Jobs | Click Here |
| Bank Jobs 2026 | Click Here |
| Maharashtra Jobs | Click Here |
| Home Page | Click Here |
FAQs
What is the last date to apply for SBI Resolver Recruitment 2026?
The last date to submit the online application is 05 May 2026.
Who is eligible for SBI Resolver posts?
Only retired SBI officers who retired in grades MMGS-II, MMGS-III, or SMGS-IV and superannuated at age 60 are eligible.
What is the salary for SBI Resolvers?
The monthly fixed remuneration is ₹45,000 for MMGS-II/III and ₹50,000 for SMGS-IV retired officers.
Is there any application fee for retired officers?
No, there is no application fee for any category in this recruitment.
What is the maximum age limit for applying?
The maximum age should be 63 years as of 31 March 2026, though engagement can continue up to 65 years.
Will there be a written exam for SBI Resolver recruitment?
No, the selection is based purely on shortlisting and a personal interview of 100 marks.
.webp)
Social Plugin